Support

Account & login

• Invitation only — register via the link or 4-digit code from your partner. Open register with a valid token.
• Email verification — if required, use the link in the registration email before logging in.
• Forgot password — ask the person who invited you or a site administrator to reset your account.
• SMTP / invites — administrators configure outgoing mail under Settings → Email server (SMTP). Without SMTP, share the invite link manually from the invite dialog.

Sessions & video

• One session = two people. Add your partner under Setup → Partner for this session, choose Session with, then New session → Start instant session.
• Either side can Start Camera; the other uses Join Session (orange when the partner is already live).
• No picture / black video — allow camera and microphone in the browser, reload, pick the correct device in Setup. For OBS/WHIP, refresh the bearer token and restart the stream.
• Cannot connect — both must complete New session (instant) first; check Messages for the Session ID; try another browser profile without heavy extensions.
• Partner busy — your partner may already be in another 1:1 session; wait and try again.

Lovense toys

• Use Google Chrome, Lovense Connect (PC), and the Lovense Cam Extension on the same machine.
• In the Lovense Cam Extension: On, cam site Tangent-Club selected. Extension Live only means the site is active in the extension — not that a session or toys are running.
• On tangent-club.com open the Lovense floating menu once; tab Setup must show Extension ready before toy control works.
• Local Test — one card per toy; slider commits on release; use preset buttons for quick tests. Send Test Tip in the extension is not the same as direct motor on the site.
• Remote Control — available when video and the data channel are connected; toys are shared between partners automatically.

Extension Basic Levels do not control Tangent sliders — see the user guide.

Appearance & browser

• Theme: account menu or Settings → Light, Dark, or Hippie. Saved in localStorage under key theme.
• Hard refresh after updates: Cmd+Shift+R (Mac) or Ctrl+Shift+R (Windows).
• Chat history clears when the video session ends (hang up or disconnect).

Still need help?

Misconduct (harassment, recording without consent, leaks, etc.) violates our Community Code of Conduct and may lead to a permanent ban. Banned members see the account banned page when signing in.

Note your username, browser (Chrome version), and what you already tried from the list above. Include a screenshot of the Setup tab (extension status) for Lovense issues.

Contact the person who invited you or your site administrator. For platform support: limagno@icloud.com.